FREQUENTLY ASKED QUESTIONS
How do I book?
1. Click here and check we have a tent available on your chosen dates.
2. Select a location from here or choose your own and book your spot directly with them.
3. Complete your booking with us and you're all set!
Where can we Glamp?
You can choose virtually any location within the Sydney region where camping is allowed (Free delivery within a 30km radius of Sydney) - many of our customers use private land which they have access to or you can choose one of our stunning recommended sites. (Campsites must be booked separately by yourself and our prices do not include any campsite or national park fees.) We travel up to 100km from Sydney CBD for single tent bookings and up to 150km for group bookings of 4 or more tents.
How does payment work?
When you complete your booking with us more than 21 days in advance, you can choose to pay a 50% deposit to secure the booking. This deposit is fully refundable up to 21 days prior to your stay. The full balance is due 3 weeks before your stay or can be paid immediately online when you book. We accept credit cards, bank transfers and PayPal.
Are the tents waterproof?
All of our bell tents are treated with waterproofing agents to the canvas to ensure they are watertight. Like all canvas tents however, if anything is leaning on the tent whilst it is raining it will create a weak spot in the canvas for water to potentially penetrate through. During particularly heavy or persistent rain, water can drip through zips slightly. We advise moving belongings away from the edges of the tent and ensuring they are not touching the walls. Generally though, canvas bell tents handle adverse weather very well, particularly compared with cheap, modern tents.
Do we have to pay for kids?
We do not have seperate prices for children and adults, basically our prices revolve around the number of beds we provide. If your child is small enough that they won't require a bed or you intend to bring a travel cot for them, then they are welcome free of charge.
How many people can fit in each tent?
Our couple's bell tent suites are perfect for couples or can be configured with 2 single beds too. (Simply request this on the booking form).
Our family bell tent suites are ideal for 3 or 4 people. A 3 person family suite will be configured with 1 queen and 1 single bed as standard and a 4 person suite will have 1 queen and 2 singles. These tents can also be configured with all singles or even 2 queen beds if preferred, just request this on the booking form.
Our furnished 'chill' suites are ideal for larger groups or for kids parties. You'll easily fit 10+ people in there sitting on the cushions and enjoying the space and you can throw in your own bedding for a full blown slumber party.
What do I need to bring with me?
Your Glampr suite will be fully kitted out with everything you need in terms of bedding, seating and lighting. However here are a few extra things you might want to bring: Suncream, mosquito spray, food and drinks, warm clothing, torch, wet wipes. If you've ordered a kitchen package then an esky with ice will be setup for you as well as all cooking utensils, stove and washing up materials. If not then bringing your own esky is always a good idea.
What does the kitchen pack include?
Camp stove + gas
Cups for each person
Coffee mugs for each person
Plates + Bowls for each person
Cutlery for each person
Spatula, tongs, spoon
Esky with ice
Washing up bowl
Washing up liquid
Salt & Pepper
How do I claim my FREE Sunday night?
Book a Friday and Saturday night, and we'll throw in Sunday night for free! Just make sure you book your campsite pitch for the extra night if you are using one.
If booking online, select your dates including the Sunday and use the code FREESUNDAY at checkout.
*Public holiday weekends, package specials and group bookings of 2 or more tents excluded.
Can I come for just 1 night?
You are welcome to stay for only one night if you wish however our minimum booking term is 2 nights and this rate will still apply. This is due to the amount of time, travel and labour involved in constructing and packing down your luxury Glampr suite. We put a lot of love into building every Glampr suite and we'd love you to stay and enjoy it for as long as you can. And remember, if you book Friday and Saturday night, Sunday night is FREE!* (conditions apply)
How much space is required for each tent?
5m bell tents require a minimum of 7m x 7m of flat soft ground.
4m Bell Tents require a minimum of 6m x 6m of flat soft ground
Can we bring our pet?
We're afraid not. In order to keep our spaces clean and fresh, we do not allow pets in any of our tents. Pets are also prohibited in most campsites and national parks.
Is there electricity?
Yes! Some sites have mains power points available however most of the best spots are not on the grid. But because we know you'll probably have a few gadgets with you that need charging, we provide USB power packs in all of our tents to keep you up and running.